AppVision is a PSIM platform built for continuous evolution. With each new version – such as 4.9.4 – the system introduces critical updates that enhance security, usability, and integration capabilities. In this fast-moving environment, operator training is not optional—it is a business-critical requirement.
1. Constant updates mean continuous learning
Each major release introduces new features, UI changes, or behavioral adjustments. From rectangle-based PTZ zoom to redundant password vaults and SIP improvements, untrained operators can misinterpret functionality or lose operational efficiency. Training ensures operators can correctly and safely manage the system.
2. Operator turnover demands knowledge continuity
In large organizations, operator turnover is common. A trained operator leaving can create a dangerous knowledge gap. Recurring training reduces this risk by transferring know-how and encouraging peer learning among the operator community.
3. No training = limited or no support
Per the Software Maintenance Agreement (SMA), only trained operators have access to full technical support. Escalation of critical bugs or anomalies to developers is only possible when the operator knows how to document and describe the issue properly. Without training, this process stalls.
4. Training calendar and 2-year recertification rule
AppVision certified operators and partners must recertify at least every two years. This ensures compatibility with the constantly evolving platform. Failure to comply results in certification loss. Scheduled training dates are published, and custom sessions can be arranged for new or rotating staff.
Contact our Software Product Manager to view the training calendar or book a custom operator session for your organization.